What do you do every day to build attraction and brand?

I get a ton of emails from people seeking insight or asking me to solve their sales dilemmas. Here are a few that may relate to your job, your life, and, most important, your sales thought process right now.

I am not a LinkedIn expert, but I have more than 15,000 LinkedIn connections. Do you?

What’s in a tweet? For most people it’s a post and a prayer.

Dear Jeffrey, I’m a big fan of your weekly column, especially the one about making sales versus measuring sales activity. Brilliant! It describes my situation to a tee. I'm an outside salesman who spends countless hours filling in itineraries, CRM notes and reports. I had the biggest-ever increase in sales last year by far, yet I have been told at times I didn't make enough calls that week. Very frustrating. Thanks for any advice you can give me.

How do you communicate?

Four words: Winner. Whiner. Smart. Dumb. Pick two!

When you’re asking an existing or prospective customer a question, the object is to get them to think and respond emotionally.

Last week I promised the answers to why lousy service occurs and how to fix it. If you didn’t read Part 1, stop now, and go here: gitomer.com/articles/View.html?id=16282

Question: Why does lousy service occur?

How do you define the word “reflection"?

Sales reps get a bad rap for trying to sell too hard.

When someone tells me to “Have a nice day,” I don’t think they mean it.

I am sick of reading claims hyping me to, “have my best year ever.” FYI: The trend of “best year ever” was originated more than a decade ago by the late, great Jim Rohn. His seminars were earth shattering and life changing – and it has inspired many, albeit lesser, duplicators.

The amount of time management spends measuring sales activity and salespeople, is generally wasted effort.

My friend, Andy Horner, and I were eating lunch at Chick-fil-A last Friday. My three-year-old daughter, Gabrielle, was with us.

It seems society is loosening up. The Internet, music, movies, book titles, TV, and texting have created an “openness revolution” not matched since the 1960s.

“That’s all I can stands. I can’t stands no more!” When Popeye the Sailor says that, a can of spinach appears out of nowhere, he pops it open, and downs it to gain amazing strength. From there he beats up Bluto and rescues Olive Oil.

I get a ton of emails from people seeking insight or asking me to solve sales dilemmas. Here are a few that may relate to your job, your life and, most important, your sales thought process right now.

The most misused word in sales will surprise you. It’s “value.”