Commentary

Breakaway Management

By Tom Jones

Finding job satisfaction as corporate citizens

The whole point behind a corporation is to create a place where individuals can achieve collectively what they cannot accomplish by working alone. And, in a good and positive environment, where everyone is treated as a corporate citizen, managers and employees can do great things together.

Workplace communication means more than conveying words

Getting your point across to a subordinate who may not be as attentive as you'd like requires some skillful crafting of your message. On an individual level, it requires you to say what you mean, and mean what you say.

Less soul selling, more soul searching

The traditional way in which people look at their role in the organization creates problems. The most serious of which is that labor and management won't face up to the reality that Corporate America is not about taking care of people -- it's about taking care of business.

Expectations can mean difference between business success, failure

Every expectation is followed by a response, which is measured by time.

Communicating conflicts with superiors isn't easy, but necessary

What management doesn't know can, and ultimately does, hurt everyone. Withholding bad news may give the person(s) responsible additional time to cover their tracks, but in the long run it prevents management from taking corrective action. Open communications between organizational levels, even when it raises tempers, will ultimately pull people together and build trusting relationships.

Dealing with a hostile workplace: Look for incremental success

Relax, you're not crazy -- people are becoming more disingenuous and disrespectful. Rage is no longer limited to the road-agitated and angry people are showing up at work, too. Common courtesy and civil behavior are being replaced by an in-your-face attitude that not only breeds contempt among peers, but also dampens their collaborative spirit.

Workers don't have to seek out a clique

Frustrated by the influx of undisciplined workers, more and more managers these days are abdicating their responsibility for addressing poor performance and correcting inappropriate behaviors. Opting instead to report either them to the HR department or simply ignore them in the mistaken belief, they'll get the message and leave.

Look for opportunities to make a positive difference

It's sad to hear the "D" word applied to the efforts of organizational leaders whose attempts to improve things don't work out as planned. If this happens often in your workplace, it may be time to think about a more effective way of bringing about change by pulling people together rather than driving them apart.

Workers don't have to seek out a clique

One of the first things new employees encounter when they enter the workplace is an intensive effort by other employees to recruit them into a clique.

'Valuative coaching' highlights employee's critical role in workplace

Clearly, a manager's motivational objectives should be to praise the efforts of the high achievers and raise the standards of the low performers. Yet many struggle with the latter. Finding ways to heighten the expectations of unproductive employees is not easy.

Want better results? Observe correlation between entitlement and motivation

There appears to be a growing number of managers and staff in both the public and private sectors who can't make the connection between the results of their individual and collective efforts and the future success of their organization. Rather than offer solutions or makes suggestions, these folks watch noisily, but unhelpful, from the sidelines, expecting someone else to take care of the problem.

Productivity means focusing on future, not dwelling on past

As a general rule, a productive work team should devote most of its time thinking about what lies ahead. Spending too much time on the past is distracting, unless the results can be used to positively impact what happens in the future.

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Tom Jones

WORx Consulting is the cornerstone of a firm founded by Tom E. Jones. Dr. Jones is a specialist in Organization Development with more than thirty years experience working with private businesses, public ...

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