Jeffrey Gitomer is the author of The Sales Bible and The Little Red Book of Selling. President of Charlotte-based Buy Gitomer, he gives seminars, runs annual sales meetings, and conducts Internet training programs on selling and customer service at www.trainone.com. He can be reached at 704/333-1112 or e-mail to email@example.com
I get a ton of emails from people seeking insight or asking me to solve their sales dilemmas. Here are a few that may relate to your job, your life and (most important) your sales thought process right now.
The minute I get a thought, I capture it. For the past year or so, I've been texting myself through voice dictation. It works. It's the same way I am writing this column: voice to text. It works.
“They get bids for everything and always take the lowest bid.”
About 74 percent of salespeople complain about losing a sale because their price was too high. And about 74 percent of them are wrong.
I get a ton of emails from people seeking insight or answers to their sales dilemmas. Here are a few that may relate to your job, your life and, most importantly, your sales thought process right now.
I graduated from Haddonfield Memorial High School in 1963. No computers, no cellphones, no Internet, no email, no texting, no credit cards, no cassette tapes (let alone CDs), and no cable TV.
The following is an excerpt of Law 12: Serve Memorably from my new book, “21.5 Unbreakable Laws of Selling”:
As you may know, I’m a regular flier — about 200 flights a year — mostly on major airlines, but because I’m more interested in flying nonstop than getting travel miles or points, I take whatever airline is most convenient for my schedule.
In early August I got a call from a guy named Martin Rooney who had just moved to Charlotte from New Jersey. Turns out we had a mutual friend who insisted Martin and I meet.
I’m at a corporate conference about to give my 90-minute, customized, personalized talk. I spent hours preparing it — as I do all my talks — and I’ve spent the last 20 years improving my speaking, presentation and performance skills.
Hi Jeffrey, I just purchased your new book, “21.5 Unbreakable Laws of Selling.” As usual, it’s full of amazing content. But as I read it, it generated three compelling questions I hope you can answer. Thanks, Brandon
“Where’s the action? Where’s the game?” is a line in the song “Oldest Established” from the immortal Broadway show — and my personal favorite — “Guys and Dolls.”