Jeffrey Gitomer

Jeffrey Gitomer is the author of The Sales Bible and The Little Red Book of Selling. President of Charlotte-based Buy Gitomer, he gives seminars, runs annual sales meetings, and conducts Internet training programs on selling and customer service at He can be reached at 704/333-1112 or e-mail to

Sales Moves

Let's see, there's summer, fall, winter, spring and uh, jolly. For the uninformed, the jolly season started around Thanksgiving and goes all the way until Christmas. Or what used to be called Christmas. Now it’s called the holiday season, to make certain that no one is offended.

About 95 percent of all salespeople try to fit their sales day into a normal workday. They want their day to be from 9 to 5, maybe from 8 to 5, maybe even from 8 to 6, but very little before that or after that.

If you want to gain new self-confidence, look for old information. Old is often new.

It’s Thanksgiving — the coolest holiday of the year for me. I love Thanksgiving. Food, family, you name it. It’s a time to be thankful.

Everyone knows that as a nation we are somewhere between overweight and obese. This is not good.

I’m giving a 10-minute talk at Toastmasters in New York City tomorrow night. Subject? Humor — what it is, how to create it and how to use it.

For most people, change is a mixture of what was, what used to be, what is present, what I’m being faced with now, what I believe the future holds, and what I have to change to face that future.

I’ve been attending networking clubs and networking meetings for the better part of 25 years.

I went to a networking meeting last week hosted by a formal networking organization called Business Network International.

Return on Investment (ROI) in business is predicated on the ability of the company to deliver as promised in product, profit and its accompanying service.

Ever leave a tip?

I read a report recently stating that 70 percent of all sales systems and sales initiatives fail. I have no idea who created that number (personally, I use 74 percent for all my statistical reports), but the point is clear.

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