San Diego-based OneRoof Energy Inc., a solar services provider and subsidiary of OneRoof Energy Group Inc., announced Wednesday it plans to triple its existing call center from 40 full-time employees to 120 full-time employees, adding 80 jobs to the Phoenix market over the next 12 months.
The call center expansion will provide support for the company's growing direct sales force launched in 2013 and comes amid rapid market expansion, including the company's entry into the Massachusetts market earlier this month.
The center will provide support for new channel alliances currently under development, including retail energy partnerships.
“With a number of reputable call center training institutes in the area, Phoenix is a hot bed for call center expertise,” said Nick Hofer, senior vice president of sales and marketing at OneRoof Energy. “It is also a mature solar market and that is an ideal combination for us.”
OneRoof Energy said Arizona remains one of the top three residential solar states in the nation. The residential market saw 72.7 MW installed in 2013, up 17 percent year-over-year despite a reduction in rebate funding to $0.10/W.