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San Diego fines ambulance firm over response times

(AP) -- San Diego has fined a private ambulance provider $230,000, citing a failure to meet emergency response-time requirements over the past three months.

The penalty for Rural/Metro Corp. might have been higher if the fire department had not stopped tracking responses for the first six months of this year because of computer glitches, the San Diego Union-Tribune reports.

The Arizona-based company pays the city about $10 million a year for the exclusive right to provide -- and bill for -- emergency response services.

According to the city, the firm failed to meet contract terms that call for ambulances to respond within 12 minutes 90 percent of the time.

The penalty order calls for Rural/Metro to submit a written plan to fix the problem.

Rural/Metro did not respond to questions Tuesday.

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