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Coronado chiropractor finds solid relationship in locally-owned bank

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Paul Potter knows about trust. As a chiropractor, he knows that trust is crucial between a patient and a caregiver. Without it, healing can't occur.

So when he went searching for a Small Business Administration lender late last year, trust was a key ingredient. Potter already had previous experience with an SBA loan, having garnered a 7(a) loan 10 years ago to purchase his practice from a partner.

Last year, the building in which his alternative medicine practice was housed was being converted to a residential complex.

“I wanted to stay in Coronado, which is very tight in terms of office space,” Potter said. “I was not having very much luck in finding a lease.”

As time grew shorter, a patient suggested he consider purchasing space for his practice at a site on First Street.

“At first it didn’t seem financially feasible,” Potter said. “I wasn’t sure if I’d qualify, but since the building was in such a high-impact area, I decided to give it a shot.”

He first went to a large chain bank, where he was promised his application would be handled with much personal attention.

“At this large bank, they promised they were the best, promised they were specialists in personal service,” Potter said. “They were none of that. I felt that my application was very coldly handled. My application was handed off to a regional person, and then to the national office, where, of course, they didn't know the first thing about me, my location or my business.”

Potter decided to pursue a locally-owned bank, one that would take the time to get to know him and his business. His search quickly led him to 1st Pacific Bank. After speaking with SBA Manager Ric Schroder and researching the bank, he knew he’d found the right fit.

“A good local bank makes a huge difference,” Potter said. “The bankers are more aggressive, they are more personal and they understand San Diego and my business.”

1st Pacific Bank has been recognized as one of the most active SBA lenders in the San Diego community. Schroder, with almost 20 years of banking experience, oversees the bank’s SBA lending team and support staff. Schroder and his SBA lending team focus on helping small businesses acquire SBA loans for commercial real estate purchase or construction, and other general uses.

“At 1st Pacific Bank, we specialize in building personal relationships that help San Diego businesses overcome challenges and discover new channels for growth,” Schroder said.

Schroder added that many clients enjoy working with a locally-owned SBA lender.

“Our SBA customers appreciate that their lenders know the San Diego business community, and that they won’t need to make a phone call out of town for a decision,” Schroder said.

Potter agreed.

“When I was talking with Ric, I got the sense I was talking to the decision maker,” Potter said. “He didn’t need to check with some out-of-town office for approval on everything. What he said was exactly what happened.”

Sponsored by 1st Pacific Bank

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