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North Island Credit Union: Superior performance and organizational excellence

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North Island Credit Union recently sponsored the San Diego Chamber of Commerce's annual Small Business Awards Luncheon and the "Excellence in Work Environment" award. The award honors companies that go above and beyond to demonstrate their commitment to workplace excellence throughout corporate practices, employee services and support programs.

The 2006 "Excellence in Work Environment" award marks the fourth year of North Island Credit Union's sponsorship of the Chamber's Small Business Annual Awards Luncheon. This year, Inter@ctivate was singled out for promoting a work environment that encourages entrepreneurial attitudes and rewards employees with increasing levels of recognition and responsibility. Inter@ctivate stands out as an exceptional company that places a high value on corporate practices, employee services and support programs. North Island honored ProfitLine for workplace excellence in 2003, Sullivan International Group in 2004 and Althea Technologies in 2005.

North Island Credit Union's own quest for workplace excellence began 14 years ago, with the adoption of the National Malcolm Baldrige criteria as a template to improve its organizational effectiveness and to reflect its commitment to delivering ever-improving value to its members. The criteria are built upon a distinct set of interrelated core values and concepts -- visionary leadership, customer-driven excellence, organizational and personal learning, valuing employees and partners, agility, focus on the future, managing for innovation, management by fact, social responsibility and focus on results -- all are embedded beliefs and behaviors found in high performing organizations. They are the foundation for integrating key business requirements within a results-oriented framework that creates a basis for action and feedback.

North Island's efforts to attain workplace excellence have received a lot of attention. The California Council for Excellence (CCE) recently awarded North Island Credit Union the Governor's Award for Performance Excellence. The Governor's Award is reserved for top California Awards for Performance Excellence (CAPE) program recipients that demonstrate consistently superior performance results and organizational excellence in accordance with the national Malcolm Baldrige criteria.

North Island Credit Union is the only financial institution in California to be honored with the Governor's Award recognition.

California Governor Arnold Schwarzenegger acknowledged the credit union with "heartfelt congratulations to North Island Credit Union for receiving top honors today. Your innovation and adherence to the highest standards are exactly what our state needs to reclaim its promise and prosperity."

In December 2004, North Island received top honors in CCE's CAPE program, which recognizes the best in business leadership and performance in California. The San Diego-based credit union was named a Gold-level Eureka Award winner in the program, which uses the same criteria as the Malcolm Baldrige National Quality Award. The award is given to companies and organizations that demonstrate continuous improvement and best-in-class performance in several key business areas. North Island Credit Union previously won the Gold-level CAPE award in 1997.

For information on North Island Credit Union -- The Island, call (800) 848-5654 or visit www.myisland.com.>

Submitted by North Island Credit Union

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