Completing large or small projects with a personal touch is the goal of Pacific Building Group.
The San Diego-based company has dealt with small assignments from dry walling office space to building large medical facilities.
"But we always focus on customer service. That has always been our number one priority," said founder and owner Gregory Rogers.
The San Diego native led a career in carpentry and dry walling for many years following graduation from Hoover High School 1968 and later Mesa College.
He first founded Pacific Interior Systems in 1984 as a drywall contracting company. A year later, Rogers developed a general contracting business focusing on tenant improvement. For nearly a decade the company renovated and refurbished general office buildings and high-rises.
It was then hired to construct its first "ground-up" project in 1996 for the city of Chula Vista. Rogers formed Pacific General Construction following the successful completion of the Chula Vista Department of Social Services building, an 80,000-square-foot facility that houses a clinic as well as the administrative services.
As time progressed Rogers opened another company -- Corporate Facilities Services -- that specialized in tenant management and maintenance service.
With several different companies under his belt, Rogers felt it would be more beneficial to consolidate all the divisions into one company.
"It became a little confusing as to what we did ... We just reorganized the structure and offered full service to our clients under one roof," Rogers said.
Pacific Building Group now offers pre-construction services including value engineering and site evaluation; build-to-suit, which is ideal for the owner looking to create a unique facility or expand current space; tenant improvements, which can range from small interior modifications to complete retrofits; and facilities services, managing and responding to building maintenance issues. The firm employs 110 staff members and 100 tradesmen.
"We are a one-stop shopping place," Rogers said. "It's the wave of the future."
Constructing or renovating medical offices, including hospitals and acute-care centers, has been a recent specialized application for the company, Rogers said.
For Pacific Medical Buildings' Mission Viejo Medical Office building, the company constructed four medical offices ranging from 80,000 to 170,000 square feet including a 45-physician medical group, imaging center and laboratory space.
Due to the project's successful completion, Pacific Building Group has since been approached by several other firms focusing on medical development.
When dealing with medical offices that specialize in oncology or radiology, Pacific Building Group staff discuss various design and construction options with the client, since infrastructure needs are quite different from those of a general office building, Rogers explained. For a project in Santa Clarita, the company built a facility with a room made of concrete walls five feet thick for the use of a linear accelerator to treat cancer patients.
The firm was also instrumental in TI projects for Sharp, Paradise Valley Hospital and Alvarado Hospital.
"Medical offices are now almost like hospitals. It's cost effective for them to build an operating room, for example, inside the center," Rogers said.
While Pacific Building Group receives projects from bidding negotiations, most of its clientele comes from referrals and word-of-mouth.
The company prefers to work on developments that have a TI component than "just a shell of a building which does not have any tenants or types of tenants lined up," Rogers said.
The firm enjoys engaging with architects and space planners to discuss future tenants' infrastructure needs.
"We meet with them to create a space that is gong to work ... in the preliminary budgeting, so that the landlord and tenant can build the space they want for the budget they want," Rogers said.
In addition to medical facilities, the company has had a hand in corporate office buildings and headquarters, including Sony Corp.'s (NYSE: SNE) renovation of two existing buildings that included a new executive board room with high-tech AV system, open office space, executive offices, a 1950s-style deli, cafeteria and exterior site work.
Other clients include Prescription Solutions, LabCorp, Jenny Craig and office space for the legal industry.
"We really want to focus on providing the best customer service and treat people they way they wanted to be treated no matter what the size and scope of the project is," Rogers said.
Kurland is a San Diego-based freelance writer.
Pacific Building Group
Address: 9752 Aspen Creek Court, Suite 150, San Diego, CA 92126
Phone: (858) 552-0600
Business description: Pacific Building Group offers general contracting, tenant improvement and facilities maintenance services.
Year established: 1984
Gross revenue 2005: $52 million
CEO: Gregory A. Rogers
President: Jim Roherty
VP, Field Operations: Ronald C. Maize
VP, Operations: William S. Hansen