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Protecting what's important

Pacwest Security takes a fresh and green approach

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A regional Southern California security company servicing San Diego, Pacwest Security Services has built its solid reputation on providing personalized security services custom tailored to meet the needs of an extremely diversified clientele.

"Over the years the private security services industry has undergone a major consolidation, said Vicki Langley, Pacwest senior vice president. "One of the results of this trend has been the increase of programmed security -- security that has become virtually cookie-cutter, without regard to critical factors that greatly influence the levels of care and protection that vary from property to property and client to client. The reason Pacwest has grown to become the pre-eminent regional security service company is that we have remained fiercely independent and immune to these pressures; we refuse to sacrifice the best interests of our clients simply to improve our bottom line. In our business there should be no such thing as one size fits all. We believe this in the only way that professional security services can be performed effectively."

Pacwest is recognized as an industry leader in the training of personnel, the ability to provide unparalleled customer service, and the capability and willingness to think outside the box. When Pacwest is called upon to transition a new account, as an example, the firm's security assessment team conducts a top-to-bottom audit of the property. That audit is a thorough analysis of a property's inherent security strengths and abilities. Pacwest then designs its recommendations according to the property, tenant security and safety needs, and the client budget requirements.

In the training of its personnel, Pacwest utilizes in-house education programs that have always exceeded what eventually became mandated regulatory state training requirements.

"In the 14 years that we've been in business, we feel our training is a real living and breathing program. It's also a highly documented program that we believe is one of the best and most unique training programs in the industry," Langley said.

In addition to employing full-time, in-house employee trainers, some of the unique features of Pacwest's training programs are incorporated in GIFT -- Green Is For Tomorrow -- the company's internal green program. Green Web-based training features include online employee training and education, electronic reporting and an exclusive state-of-the-art online program for high-rise commercial office buildings that Pacwest calls "building occupant training." Designed to educate and train office building employees to locate escape routes to safety, it is aimed at saving lives in an emergency and ensuring the owner is in compliance with state fire laws.

Pacwest's San Diego office is located at 8340 Clairemont Mesa Blvd., Suite 107, with four major service divisions: guard, (green hybrid) vehicle patrol, fire/life safety and (green) Web-based training and reporting. Other offices are located in Los Angeles, Costa Mesa and Ontario. Pacwest is committed to excellence in service in every aspect of its business, and adheres to the highest principles in dealing with its clients, employees and community.

For more information, call Monica Flynn at (858) 279-5900 or visit the Web site at www.pacwestsecurity.com.>

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