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Four shining stars at Paradise Valley Hospital

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Fred Harris is a believer in tough love. As a chemical dependency counselor and treatment coordinator at Paradise Valley Hospital's Bayview Behavioral Health Campus, he works with many patients who are dually diagnosed with major psychiatric disabilities and chemical dependency issues.

This can be a difficult clientele to work with, but Harris doesn't shrink from this challenge, instilling in his clients a mixture of education, inspiration, support and accountability. And they love him for it. It is not uncommon to find Harris spending extra time with a client to help him or her overcome an obstacle in maintaining sobriety and stability. He was instrumental in creating a new treatment protocol, where a client's personal goals are printed out onto wallet-sized cards so the client could carry them around and read them in order to stay focused.

Harris' work ethic seems to be the norm at Paradise Valley's Behavioral Health Services, where Harris, along with three of his co-workers, were honored recently at the San Diego Mental Health Recognition Dinner for their creative and passionate approaches to their jobs.

Licensed social worker Paula Kettula was honored as San Diego County's Case Manager of the Year. Like Harris, Kettula is known for the extraordinary support that she shows to her clients, and also for challenging them to reach the goals of their treatment. Kettula works diligently to find resources for her clients to help them become engaged members of their communities, and to help them avoid the feelings of isolation that often plague people working through mental health issues. She is considered by many of her clients as a teacher, advocate and friend, to the point where many incoming clients request to be treated by Kettula specifically. Among her many duties, Kettula organizes quarterly behavioral health seminars that Paradise Valley provides to local board and cares, independent living facilities, senior living facilities and group homes.

Kettula's direct supervisor, Janice Bowman, is the director of case management at Paradise Valley Hospital. Bowman, recognized as Manager of the Year, is responsible for managing all behavioral health social workers and utilization review coordinators for the hospital -- no small task for one person to handle in a facility with two campuses. She is liked and respected by the people she works with, who know she dedicates a lot of energy into making sure they are provided with the resources and support to do their jobs well. Bowman's management philosophy is informed by the awareness that the lives of the hospital's patients are directly affected by decisions made at all levels of the hospital's operations.

Pearl Bautista, Paradise Valley Hospital's director of behavioral health services, was chosen by the hospital as its honoree at the Mental Health Recognition Dinner. Bautista was chosen by the hospital in recognition of her extensive knowledge of the operations of behavioral health medicine, and for her leadership skills. Bautista has managed to instill an ethic of cohesive team-work in the Behavioral Health unit of the hospital. She has her team committed to a shared approach of supportive, recovery-driven care.

Submitted by Paradise Valley Hospital

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