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How to maximize your IT department's performance with a network optimization center (NOC)

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Today's business owners have a seemingly endless supply of technology solutions at their fingertips. However, without the proper support and assistance in implementing these tools, technology becomes useless. Remote infrastructure support, otherwise known as Network Optimization Centers (NOC) eliminate the need for small to mid-sized businesses (SMBs) to waste time, effort and money on the struggles of implementing and maintaining the reliability and uptime of brand new technology.

A NOC essentially handles the management of a company's data networks and acts as a 24/7 monitoring and support center which is able to react immediately to alert notifications from critical devices. These critical business devices include servers, routers, PCs, and more. The devices communicate with the NOC directly and problems which used to take hours to fix are now able to be resolved within minutes.

"SMBs must be nimble in today's market to stay competitive, and the combination of quicker response times and fewer on-site interruptions have jumpstarted employee productivity and efficiency for our customers," stated Dale Stein, Partner of Voice Smart Networks. "Unfortunately, most small companies are supported by a tiny IT consultant that doesn't have the sophisticated solution to meet their customers' needs. We get a great deal of satisfaction knowing that our customers' networks are being monitored and protected at all times and they can count on their critical devices to be up and running when they need them most. Additionally, one of the ancillary benefits that our customers experience is a substantial reduction in the risk of data loss, virus attacks and security breaches."

While technology monitoring tools, like Voice Smart Network's NOC, are currently being enjoyed by SMBs and enterprises alike, these advances are also transforming the way internal IT departments operate. NOCs relieve the routine headaches that many IT departments face on a daily basis, which is enabling IT professionals to focus on strategic initiatives rather than mundane upkeep. Many businesses are putting more and more of their data and vital applications in "the cloud," and IT personnel will need to possess the creativity, vision and resourcefulness to manage this transition. NOC's are playing a pivotal role in this paradigm shift. "For certain industries the superior technology we provide is helping our customers leave their competitors in the dust. Plain and simple, they have an almost unfair advantage over their competition," adds Mr. Stein.


Submitted by Dale Stein, CEO of Voice Smart Networks, 619-857-4638, dales@teamvsn.com.

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