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What’s in a handshake?

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Danielle D’Andrea

In today’s virtual world of smartphones, Wi-Fi hotspots and online networking, it’s easy to forget the value of face-to-face interactions. Business professionals have become accustomed to virtually checking everything, from their email to LinkedIn profile and an evening dinner reservation. In an age where efficiency is key, the importance of meeting in person has gone to the wayside.

Businesses have capitalized on time by charging by the hour, but the value of relationships has suffered. Although a business profits from performing efficiently, it must ensure that its clients benefit from not just the value of the service or product but also from the value of the relationship. A well-formed relationship transcends the business-to-client model into a peer-to-peer relationship, where the business and the client are both adding value.

This relationship-based business approach instills trust in the client, where if an obstacle is encountered -- either through the fault of the business or outside of its control -- the client has enough confidence in the business to work together to reach a resolution, instead of looking to the marketplace in search of a different provider. The business and client thereby become partners, turning to each other for advice and working together to add value to each other’s interests.

Meissner Jacquét believes in the power of the handshake. We make the effort to take the time to meet face-to-face with our clients to ensure that their needs are not just being met, but exceeded. With jam-packed business and social calendars it’s difficult to find 30 minutes of face-to-face time to devote to a client, but Meissner Jacquét’s clients are a testament that the value of the handshake withstands the email, the Tweet, the instant message, the Facebook status update, the text message -- or whatever means of virtual communication is chosen.

Getting back to the handshake may seem old-fashioned, but Meissner Jacquét believes that quality time invested in relationships not only produces satisfied clients but positively affects the bottom line. It’s time to re-focus on creating, sharing and exchanging quality information and ideas through face-to-face interactions and support these relationships by utilizing virtual communication.

For more than 21 years, Meissner Jacquét has been successfully managing the business of commercial real estate by being a leader in the commercial property management industry. We continue to adapt to the cyclical nature of the commercial real estate environment in order to provide quantifiable, bottom-line results. Meissner Jacquét provides property management services to office, retail, industrial, multifamily and commercial owners association properties throughout Southern California and Arizona.

To learn more about Meissner Jacquét’s services, please contact Danielle D’Andrea at (858) 373-2106 or DanielleD@meissnerjacquet.com.

-Submitted by Meissner Jacquét.

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