San Diego-based Active Network (NYSE: ACTV), a cloud-based activity and participant management company, is partnering with Allianz Global Assistance USA to protect registration fees for event organizers and participants when participants can’t show up on race day with “Registration Protector.”
“Registering for an event in advance may seem more appealing to a participant if they know that a sprained ankle won’t jeopardize their registration fee,” said Eric McCue, general manager of sports at Active Network. “For event organizers, Registration Protector solves an important customer service issue by making refunds available to participants without the need for organizers to manage or pay those refunds. Allianz Global Assistance was an obvious partner for us to help roll out this robust insurance plan to our customers because of their technical sophistication and impeccable reputation.”
Registration Protector is a new benefit to all active.com customers who sign up for events online. During registration, participants will be provided with the option to purchase Registration Protector. With Registration Protector, a participant who misses an event for a covered reason such as an injury, illness, job loss, transportation delays, military/family/legal obligations, and more can get their registration fees reimbursed.