Kaiser Permanente Executive Director Mary Ann Barnes is known as the “yes gal” by the more than 7,000 staff members, 830 physicians and nearly 500,000 members of the San Diego County health plan.
It even says as much on the colorful “Yes” button she sports on the lapel of her business suit.
The one-word promotional slogan is part of an internal campaign to remind everyone at Kaiser Permanente -- from housekeeper to head of surgery -- “they can make a difference in providing patients with excellence in service, access and quality care,” she explained.